ILLNESS NOTIFICATION

Please do not come to your appointment if you are ill, but please call us and let us know you are sick and that you need to reschedule.

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MEDICAL CONDITION NOTIFICATION

Be sure to alert your service technician if you have any medical conditions or if you are pregnant.

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COSMETIC INJECTABLE NOTIFICATION

Be sure to alert your provider if you have had any sort of cosmetic injectables in the past two weeks.

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SURGERY/INJURY NOTIFICATION

Be sure to alert your provider if you have had surgery or sustained an injury recently.

 

APPOINTMENT CANCELLATIONS

We require the courtesy of a 24-hour cancellation on all facility services.

 

PERSONAL PROPERTY LOSS OR DAMAGE

Stellar is not responsible for loss of or damage to any personal items guests may bring to our facility, including valuables. We strongly recommend leaving valuables at home.

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PRODUCT RETURNS

If you purchase a product you wish to return, you may do so within 14 days of the purchase date for a product credit.​

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PACKAGE POLICY

You have one year to use services/packages purchased in advance. After one year, the monetary value of your remaining services will go back on your account as a credit you may use to purchase skin care products.

 

OTHER POLICIES

​Stellar reserve’s the right to refuse service.

 

All prices are subject to change without notice.